Paws PickUp may be canceled the same day up to 2hrs before the trip timeframe. If the trip is canceled within the 2 hour window, you will be charged for the full price of the trip. If you do not show, meaning when we come to pick your dog(s) up or meet you to drop your dog(s) off and you or your designated guardian are not present, you will be charged for the full price of the trip plus 25%.