Both packages include either twelve (12) baths or grooming sessions per year. It is your responsibility to get them scheduled accordingly. No refunds will be given to unused baths or groomings. We will not allow for multiple to be scheduled within the same calendar week (7 days) for the health and safety of the dog. Exceptions can be made, only in certain circumstances.
Your 2 days of daycare stay are allowed to be rolled over to the following month(s) and used consecutively. They do NOT roll over to the following year, after twelve (12) months any unused days will expire. We highly suggest you plan your dog’s daycare stay accordingly, please book as far in advance as humanly possible to ensure a room when you’re away!